Payments & Fraud Prevention Executive

Hello, I’m Luis Orozco

Over 22 years building payment infrastructure, fraud prevention systems, and operational excellence for gaming operators across LATAM.

About

Two decades shaping
gaming payments

I’m a dedicated professional with over 20 years of experience in the gaming industry. My expertise lies in payments processing, fraud prevention, and risk management, where I’ve consistently driven operational excellence and strategic innovation.

I began my career in the gaming industry, quickly advancing through roles that allowed me to hone my skills in customer service, operations management, and strategic planning. Over the years, I’ve held pivotal positions at renowned companies such as The Stars Group, Logrand Entertainment Group, and 10bet LATAM, where I led teams, developed cutting-edge fraud prevention tools, and established robust payment processes tailored to regional markets.

Beyond operations, I founded Helix Payments LATAM, a consultancy delivering innovative payment solutions and operational efficiencies across the LATAM market. I thrive at the intersection of technology, payments, and gaming β€” leveraging new tools to enhance security, streamline operations, and build trust.

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Expertise

What I bring to
the table

Specialized capabilities built over two decades in gaming operations, payments infrastructure, and LATAM market dynamics.

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Payments Processing & Risk

Designing and implementing payment processing systems that enhance security and streamline operations. Risk management frameworks that minimize fraud while maintaining customer trust across LATAM markets.

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Strategic Relationship Management

Building and nurturing partnerships with Payment Service Providers, Government Authorities, Legal Advisors, and Industry Experts β€” driving lower transaction costs and smoother operations.

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Team Leadership & Development

Mentoring professionals in risk assessment, KYC verification, and customer success. Building cultures of excellence and continuous improvement across distributed teams.

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Fraud Prevention Systems

Developing specialized fraud prevention tools and tailored strategies that significantly reduce chargeback rates and protect operator revenue in high-risk gaming environments.

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Innovative Solutions

Spearheading development of specialized tools that address unique gaming industry challenges β€” keeping operations agile and responsive to market and regulatory changes.

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LATAM Market Specialization

Deep regional expertise in Mexico and Latin American gaming markets. Navigating complex regulatory landscapes and building payment rails that work across jurisdictions.

Track Record

Results that
speak for themselves

22+

Years in Gaming

Deep operational experience across payments, fraud, and risk management in regulated markets.

3

Major Operators

Key roles at The Stars Group, Logrand Entertainment Group, and 10bet LATAM delivering measurable impact.

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Fraud Reduction

Implemented tailored fraud prevention strategies at 10bet LATAM, significantly reducing chargeback rates.

Insights

Featured articles
& thinking

Perspectives on payments, fraud, and regulation in the iGaming industry.

Connect

Let’s talk

Send me a message